To help you find what you’re looking for, we’ve compiled our frequently asked questions.

 FAQs

  • We’re happy to assist all sales enquires. Please head to the get in touch page and fill out the form.

    Alternatively you can send an email to sales@ausfoods.com.au.

  • The gelatin we use in our snowballs is Halal certified. However, the product is not Halal certified.

  • No, unfortunately our manufacturing process contains traces of wheat products. Therefore our products either contain or may contain traces of gluten.

  • Yes, we work with clients to manufacture, package and distribute their products. If you’re looking for a manufacturing partner, get in touch today.

  • Yes, Australian Food Industries is a member of the RSPO and uses certified sustainable palm in our products. Therefore we contribute to the production of certified sustainable palm oil. https://rspo.org/

  • Australian Food Industries is certified to Rainforest Alliance cocoa and works with the Rainforest Alliance. www.rainforest-alliance.org

  • We’re always looking out to improve our customer experience. For feedback and complaints regarding our products, please email qa@ausfoods.com.au.

    For other forms of feedback or complaints please email sales@ausfoods.com.au

Still can’t find what you’re looking for?

Reach out and let us know how we can help you.